Careers with Deanta

We are continuously looking to employ highly skilled, talented individuals to join our team.

 

If you have energy and passion and would like to further your career with the UK’s fastest growing door company we’d love to hear from you.

 

Think were just another door company? Think again.

 

As one of Europe’s leading internal door manufacturers, we deliver outstanding quality and original design throughout the UK.

We believe that delivering an outstanding service starts with our people. Deanta is a rapidly growing business and at the core of that is talented people in all areas of our business.

We are proud to provide an encouraging working environment where colleagues are enabled to flourish within their professional field whilst observing how they are adding continued value to our business.

 

We are proud to provide an encouraging working environment where colleagues are enabled to flourish within their professional field whilst observing how they are adding continued value to our business.

Marketing Manager

Job Title: Marketing Manager

 

Location: Ely, Cambridgeshire

 

Hours: 39 hours per week, Monday – Friday: 8:30am – 5pm (some flexibility could be offered on start and finish times daily)

 

Benefits: 29 days holiday (holiday allowance rises at 3 years’ service, 5 years’ service and 10 years of service), free car parking, Birthday off, Pension Scheme, Employee of the month, Regular social events, Long service awards, Training programmes, Refer a friend scheme and lots more.

 

Job Purpose: We are looking for an independent creative and driven professional to take ownership of all marketing activities. You will be responsible for the management of 2 members of staff, both designers who creates all our own imagery and CGIs. You will improve and build on brand awareness, developing KPIS and analysis to track and measure your success. You will be a partner to a growing business therefore a strong commercial awareness is essential!

 

Job Responsibilities:
• Develop and implement marketing strategy, plans and projects for new and existing products within an agreed budget
• Coordinate time management and task priorities across the Marketing department
• Help with the development of website design
• Analysis of customer research, current market conditions and competitor information
• Prepare and present monthly KPIs
• Expand and develop marketing platforms
• Manage the productivity of the marketing plans and projects
• Monitor, review and report on all marketing activity and results, within agreed budgets
• Deliver marketing activity within agreed budget
• Work closely with customers to help develop marketing material
• Liaise with reps in regards to brand, marketing and material needs
• Liaise with outside contractors and printers
• Monitor industry best practices
• Ensure all creative output and customers marketing adhere to brand guidelines and prices

 

Skills and Experience Required:
• Excellent IT skills
• Strong analytical and project management skills
• Strong creative outlook
• Work to tight deadlines
• Use of Social Media Platforms and their management
• Great story teller
• Excellent time management and organisational skills
• Excellent accuracy and attention to detail
• An understanding of the latest trends and their role within a commercial environment
• Professional approach to time, costs and deadlines
• Proven experience of managing social media; delivering marketing campaigns and be able to demonstrate your success

 

Personal Attributes:
• Customer focused
• Commercial awareness
• Strong Business Acumen
• Strong communication skills
• Enthusiastic and team focused
• A good sense of humour

 

How are we different?
We’re in the middle of a long-term plan and we’re obsessed with growth. We are looking for people to drive that growth and develop with us.

Production Manager

Job Title: Production Manager

 

Hours: Monday – Thursday 7.30am – 4pm, Friday 7.30am – 3pm

 

We are one of the UK’s largest door distributors, delivering outstanding quality and original designs to our customers.  We are bringing an element of manufacturing back to our Cambridgeshire hub.

As Production Manager you will play a pivotal role in putting in production processes, establishing lean methodologies and improving outputs. This is a great role for someone with production manager or line manager experience, ideally in a timber or joinery environment who wants to take the next step in their career and grow with us. You will have sole responsibility for production across two lines, joinery and glazing.

We are proud to provide an encouraging working environment where colleagues are enabled to flourish within their professional field whilst observing how they are adding continued value to our business.

You will manage your own team and look to maximise output whilst retaining high quality and a happy, healthy working environment.

A great chance to work within a forward-thinking company with a clear plan to rapidly expand production over the next 4 to 5 years. An opportunity for the right person to facilitate our growth as well as their own.

 

Role Responsibilities:

To take complete ownership of the management and expansion of the production element of the business and drive it forward.

To carry out a daily review of production schedules, effectively communicating tasks and requirements to your team. Monitoring workload and providing solutions to ensure targets are met and any risks are mitigated.

Drive, identifying and running Continuous Improvement Projects in order to improve process, drive efficiencies and lower business costs.

Ensure compliance processes and requirements are being adhered to.

Liaising with our business analyst to produce measures and KPIs of production to Managing Director.

Liaison with Designers on methods to improve production.

Checking of factory paperwork and drawings to ensure potential errors or issues are identified/resolved before distributing for manufacturing.

Review and/or produce cutting lists where required to aid machinists in processing jobs as efficiently as possible.

Work with our Inventory Manager to ensure all required materials are in stock or have been ordered to meet the production schedule.

Manage the efficiency and quality outputs of your team, offering feedback where required and continually encouraging improvements through mentoring and further development.

Ensure health and safety regulations and housekeeping programmes are adhered to, maintaining an efficient tidy and safe environment.

Carry out inductions for new starters and ensure all documentation has been completed.

Complete any other ad-hoc tasks as required by management.

 

Required knowledge, skills and abilities:

Minimum of 3 years’ experience in managing or leading production teams, ideally in a joinery environment; or equivalent combination of education, training and experience.

Ability to read drawings and take off information from specifications, schedules and manufacturers details

A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success

Experience of working in a rapidly growing, fast-paced environment

Methodical and highly organised, with a solution-led mindset

Experienced in people management and motivational skills with a leading from the front attitude

Ability to multi-task and adaptable to changing requirements

Great attention to detail

Good communication skills

Good IT skills, experienced in and comfortable with using production schedules (excel and management system based)

 

Qualifications

NEBOSH qualification an advantage

Lean Manufacturing experience – 5s, Kazien or Kanban desirable

Personal Attributes:

Tenacious, ambitious and driven to succeed

A good sense of humour

Commercially minded

Excellent attention to detail, accuracy and listening skills

Strong communication skills

Enthusiastic and team focused

Customer Service Executive

Due to growth we are looking to introduce a new Customer Service Executive to our expanding Customer Service team. This role would be ideal for someone driven to contribute towards a growing business and looking to excel their career.

 

Job Title: Customer Service Executive

 

Hours: 39 per week (fulltime) Monday – Friday 0830 – 1700

 

Job Purpose: Acting as the Company’s first point of contact and advising the Customer on a product or service. The Customer Service Executive takes on a range of Customer-oriented tasks, including handling complaints about a product or service, providing consumers with information. Most importantly the Customer Service Executive’s job is to look after the Customer.

 

Responsibilities

  • Manage high volumes of incoming calls, emails and internet queries
  • Identify and assess Customer ‘s needs to achieve satisfaction
  • Build sustainable relationships and trust with CUSTOMER accounts through open and interactive communication
  • Provide general orders admin support through systems and paperwork
  • Prepare Bespoke order quotes
  • Complete all relevant documents for returns of goods and liaise with the Customer
  • Organise replacements and collections following Company procedures and charging re-delivery charges where required
  • Check POD’s
  • Book out and arrange delivery of Marketing Material to Customer’s
  • Help manage the sales inbox
  • Set up invoices
  • Gather information from New and Existing Customer’s for Sale Rep site visits.
  • Update stockist list
  • Make sure all picking lists are ready before the cut off time.
  • Looking over picking errors – liaising with management on how to improve the KPI’s on these errors.
  • Handle Customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution and at all times ensure to follow Company procedure.
  • Involved in the training process for new employees.

 

Skills and Experience Required:

  • Proven Customer support experience or experience as a client service representative
  • Excellent IT skills including Microsoft Word and Excel
  • Previous experience with CRM systems and practices
  • Strong phone contact handling skills and active listening
  • Strong email communication skills
  • Adaptability when dealing with a variety of Customers
  • Ability to multi-task, prioritize, and manage time effectively
  • Sage experience would be preferable

 

Personal Attributes:

  • A good sense of humour
  • Customer focused and commercially minded
  • Excellent attention to detail, accuracy and listening skills
  • Strong communication skills
  • Enthusiastic and team focused
  • The ability to remain patient at all times

Bench Joiner/Machinist

We are looking for a Bench joiner to work within a busy and expanding commercial and residential joinery workshop in the outskirts of Ely. Our Bench Joiner will need experience in commercial bench joinery and have knowledge of laminating, solid surfacing and some real wood works and ideally be able to use all workshop machinery.

 

Job Title: Bench Joiner / Machinist

Job Purpose: to be producing bespoke display units and also cutting apertures in doors.

Report to: Head of Production

 

Responsibilities

  • Cut and fit both toughened and tempered glass into internal doors including fire doors
  • Ensuring the finished product is in line with the high standards our customers have come to expect
  • Complying with all health and safety requirements when carrying out all duties
  • Taking delivery of goods and supplies
  • Travel on occasion to customer addresses

 

Skills and Experience Required:

  • Min 5 years’ experience.
  • Fully qualified through apprentice.
  • Ability to produce joinery products from drawings to final product.
  • CNC experience preferable.
  • Experience with Prehung door set’s desirable
  • Ability to operate various joinery machine/tools
  • Self-motivated with a strong work ethic.
  • Willing to travel occasionally to customers address.
  • Full UK driving license

 

Personal Attributes:

  • A good sense of humour
  • Enthusiastic and team focused
  • Looking to learn, develop and progress in the workplace
  • Flexibility
  • Takes pride in all tasks

 

Delivery Driver

Job Title: Delivery Driver

 

Job Purpose: To load, deliver and collect goods on a daily basis within the UK to customers on time, in a safe manner and in a satisfactory condition.

 

Responsibilities:

  • Completion of all vehicle checks before vehicle is driven using the online App / paper check-sheet
  • Load security (strapping of loads)
  • Complete prompt and correct deliveries with the use of delivery notes / Merlin app (obtaining signatures)
  • Complete prompt and correct collections with the use of the collection notes / Merlin App (obtaining signatures)
  • Maintain good customer relations by being courteous and helpful at all times
  • Ensure customer receives excellent customer service
  • All vehicles must be kept clean and tidy at all times

 

Skills and Experience Required:

  • Full EU Driving License for 3 + Years
  • More than two years’ experience in a similar role required
  • No more than 3 Points on Driving License
  • No Disqualifications in the last 5 Years
  • Must have good communication skills
  • Must be punctual
  • Heavy Lifting involved within this role.
  • Strapping of loads
  • Pulling curtains and making load safe for transportation.

 

Personal Attributes:

  • A good sense of humour
  • Customer focused and commercially minded
  • Excellent attention to detail, accuracy and listening skills
  • Strong communication skills
  • Enthusiastic and team focused
  • Enjoy driving

 

Report to: Transport Manager

Warehouse Operative

Job Title: Warehouse Operative

 

Job Purpose: To assist in the overall production and despatch of customer’s orders.

 

Reports to: Warehouse Manager

 

Responsibilities

  • Taking delivery of goods and supplies
  • Checking for damaged or missing items
  • Storing goods
  • Moving stock around by hand, using lifting gear or a forklift truck may also be required
  • Picking and packing orders
  • Loading goods for dispatch (some jobs include delivering)
  • Keeping records of stock
  • Keeping paperwork up to date
  • Cleaning work areas

 

Skills and Experience Required:

  • Proven work experience as a warehouse operative
  • The ability to plan and organise
  • A calm, level-headed approach
  • Extremely motivated
  • Heavy lifting and manual handling
  • Counterbalance forklift licence desirable not essential
  • IPAF 3a licence desirable but not essential
  • Multidirectional side loading forklift experience desirable
  • Ability to adhere to tight deadlines
  • Excellent attention to detail, accuracy and listening skills
  • A good level of general education, in particular able to demonstrate numeracy and literacy
  • Skills
  • Strong attention to detail

 

Personal Attributes:

  • A good sense of humour
  • Enthusiastic and team focused
  • Looking to learn, develop and progress in the workplace
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