We are continuously looking to employ highly skilled, talented individuals to join our team.
If you have energy and passion and would like to further your career with the UK’s fastest growing door company we’d love to hear from you.
Think were just another door company? Think again.
As one of Europe’s leading internal door manufacturers, we deliver outstanding quality and original design throughout the UK.
We believe that delivering an outstanding service starts with our people. Deanta is a rapidly growing business and at the core of that is talented people in all areas of our business.
We are proud to provide an encouraging working environment where colleagues are enabled to flourish within their professional field whilst observing how they are adding continued value to our business.
Customer Service Executive
Job Title: Customer Service Executive
Hours: 39 per week (full-time) Monday – Friday 0830 – 1700
Job Purpose: Acting as the Company’s first point of contact and advising the Customer on a product or service. The Customer Service Executive takes on a range of Customer-oriented tasks, including handling complaints about a product or service, providing consumers with information. Most importantly the Customer Service Executive’s job is to look after the Customer.
Responsibilities
- Manage high volumes of incoming calls, emails and internet queries
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide general orders admin support through systems and paperwork
- Prepare Bespoke order quotes
- Complete all relevant documents for returns of goods and liaise with the customer
- Organise replacements and collections following company procedures and charging re-delivery charges where required
- Check PODs
- Book out and arrange delivery of marketing material to customers
- Help manage the sales inbox
- Set up invoices
- Gather information from new and existing customers for sales rep site visits.
- Update stockist list
- Make sure all picking lists are ready before the cut off time.
- Looking over picking errors – liaising with management on how to improve the KPIs on these errors.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution and at all times ensure to follow company procedure.
- Involved in the training process for new employees.
Skills and Experience Required:
- Proven customer support experience or experience as a client service representative
- Excellent IT skills including Microsoft Word and Excel
- Previous experience with CRM systems and practices
- Strong phone contact handling skills and active listening
- Strong email communication skills
- Adaptability when dealing with a variety of customers
- Ability to multi-task, prioritize, and manage time effectively
- Sage experience would be preferable
Personal Attributes:
- A good sense of humour
- Customer focused and commercially minded
- Excellent attention to detail, accuracy and listening skills
- Strong communication skills
- Enthusiastic and team focused
- The ability to remain patient at all times
Payroll & Accounts Assistant (12-month maternity cover)
This role would be ideal for a highly competent generalist Accounts professional driven to contribute towards a growing business.
Job Title –
Payroll & Accounts Assistant (12-month maternity cover)
Hours – Part-time/flexible 26-30 hours per week
Job Purpose:
An exciting opportunity has arisen to join a rapidly growing business on a 12-month maternity cover role including running payroll for 50+ employees. As well as contributing towards an efficient and accurate finance function within a busy team and a varied workload.
Responsibilities
- Payroll, pension & benefit processing
- P11D processing
- Managing statutory payments & returns, ensuing legal requirements are filled and HMRC regulations are adhered to
- Ensure accurate and timely payroll submissions
- Managing Attachment of Earning and Child Maintenance requests.
- Respond to payroll related queries & complaints
- Data reconciliation & validation
- Processing Purchase Ledger invoices and credit cards
- Reconciling the payroll account
- Posting cash receipts
- Invoice discounting (RBS FacFlow) reconciliation
- Other Ad-hoc duties as required
Skills and Experience Required:
- Has extensive experience in payroll
- Strong administrative skills
- Excellent computer skills, particularly Sage 50 Payroll software and Microsoft applications such as Excel. Knowledge of Merlin an advantage but not essential
- Has a can-do attitude, with excellent communication skills
- IPP qualified is desirable
Personal Attributes:
- A good sense of humour
- Honest and discreet
- Customer focused and commercially minded
- Enthusiastic and team focused.
How are we different?
Unlike most door suppliers in the UK, we manufacture all of our doors in our very own manufacturing facility. This not only allows us to control stock supply, but it also gives us full control of the quality control process to ensure every door that leaves our factory is of the very highest standard.
Imagine how you can contribute towards making our business stand out even more from the rest.
Transport Planner
Job Title –
Transport Planner
Hours – Monday – Friday 0830 – 1700
Responsibilities
- Postcode route planning management of day to day operations of deliveries for our own fleet and couriers
- Planning and consolidating a variety of loads in the most efficient way possible.
- Monitor and increase route efficiencies
- Analyse the system data to optimise efficiency and Productivity
- To ensure systems are efficiently updated
- Organise and book in deliveries with our customers
- To ensure that all pre-booked deliveries are allocated correctly
- Effectively deal with any driver or vehicle scheduling issues
- Communicate with all departments any transport planning issues
- Informing the Transport Manager immediately of any driver’s issues or concerns
- Update all the courier system and manifest
- Any queries to make sure they are dealt with effectively and timely
- Provide support to the Transport Manager
Skills and Experience Required:
- Comprehensive knowledge of the transport and logistics sector
- Excellent geographical knowledge of the UK
- Excellent interpersonal skills and the commercial drive to make a success of this role
- Good organisational skills, able to multi-task
- Good / confident telephone manner
- Ability to communicate instructions effectively verbally and in writing
- Excellent time management
- Good numeracy and IT skills, particularly spreadsheets and databases
- The ability to plan and organise work schedules
- A calm, level-headed approach
- Good decision-making skills
Personal Attributes:
- A good sense of humour
- Customer focused and commercially minded
- Excellent attention to detail, accuracy and listening skills
- Strong communication skills
- Enthusiastic and team focused
How are we different?
Unlike most door suppliers in the UK, we manufacture all of our doors in our very own manufacturing facility. This not only allows us to control stock supply, but it also gives us full control of the quality control process to ensure every door that leaves our factory is of the very highest standard.
Imagine how you can contribute towards making our business stand out even more from the rest.
Area Sales Manager – Scotland
This role would be ideal for someone driven and ambitious to excel their Sales skills with a great earning potential.
Job Title – Area Sales Manager – Scotland
Hours – 39 hours per week Mon – Fri
Job Purpose:
Working outside the office environment to maximise sales of the Deanta product range. Develop sales strategies to generate leads, attract new clients and close sales to achieve weekly quotas.
Responsibilities
- Selling a comprehensive range of high-quality interior doors and ancillary products
- Selling to specialist door retailers
- Dealing with independent merchants and managing/expanding those accounts
- Liaise with internal team regarding account management of existing clients
- Approximately 50/50 split of time spent generating new business relationships and managing and expanding existing accounts
- Organising your own diary and visits in order to develop relationships with merchants
- Liaising with internal support staff and marketing team to maximise sales within your territory
- Achieving monthly set KPIs
Skills and Experience Required:
- Proven track record of field-based sales within the construction industry
- Preferable to have a track record of selling to independent merchants and ideally specialist retailers with joinery related products
- Experience building new relationships with independent merchants
- New business hunter mentality (not looking for an account manager)
- Experience of developing long term relationships with clients
- Full UK license
Personal Attributes:
- A good sense of humour
- Result orientated, driven and enthusiastic
- Sales focused and commercially minded
- Excellent attention to detail, accuracy and listening skills
- Strong communication, negotiation and interpersonal skills
- Enthusiastic and team focused
- Passionate about sales
How are we different?
Unlike most door suppliers in the UK, we manufacture all of our doors in our very own manufacturing facility. This not only allows us to control stock supply, but it also gives us full control of the quality control process to ensure every door that leaves our factory is of the very highest standard.
Imagine how you can contribute towards making our business stand out even more from the rest.
Van Driver
Are you a Van Driver or HGV Driver?
Have you held your licence for over 2 years?
Are you over 25?
Then your next role is here!
Job Title – Van Driver
Hours – 39 hours per week Mon – Fri
Job Purpose: To load, deliver and collect goods on a daily basis within the UK to customers on time and in a satisfactory condition.
Responsibilities
- Complete prompt and correct deliveries with the use of delivery notes (obtaining signatures)
- Complete prompt and correct collections with the use of delivery notes (obtaining signatures)
- To keep the vehicle, clean at all times and carry out daily checks
- Maintain good customer relations by being courteous and helpful at all times
- Ensure customer receives excellent customer service
Skills and Experience Required:
- Full EU Driving License for 2 + Years
- More than two years’ experience in a similar role required
- No more than 3 Points on Driving License
- No Disqualifications in the last 5 Years
- Must have good communication skills
- Must be punctual
- Must be physically fit as there is handballing of our heavy doors.
Personal Attributes:
- A good sense of humour
- Customer focused and commercially minded
- Excellent attention to detail, accuracy and listening skills
- Strong communication skills
- Enthusiastic and team focused
- Enjoy driving
How are we different?
Unlike most door suppliers in the UK, we manufacture all of our doors in our very own manufacturing facility. This not only allows us to control stock supply, but it also gives us full control of the quality control process to ensure every door that leaves our factory is of the very highest standard.
Imagine how you can contribute towards making our business stand out even more from the rest.
Warehouse Operative / HGV Driver
This role is predominantly for Warehouse work based at our Ely site with the occasional HGV driving across England and Scotland.
You will need to hold a current class 1 or 2 HGV Licence with at least 2 years’ experience.
Job Title – Warehouse Operative/HGV Driver
Hours – 39 hours per week Mon – Fri
Job Purpose: To assist in the overall production and despatch of customer’s orders.
Responsibilities
- Taking delivery of goods and supplies
- Checking for damaged or missing items
- Storing goods
- Moving stock around by hand, using lifting gear or a forklift truck may also be required
- Picking and packing orders
- Loading goods for dispatch (some jobs include delivering)
- Keeping records of stock
- Driving HGV to deliver bulky products to customers
- Keeping paperwork up to date
- Cleaning work areas
Skills and Experience Required:
- Hold a current Class 1 or Class 2 HGV licence
- 2 years’ experience driving HGV
- Proven work experience as a warehouse operative
- The ability to plan and organise
- A calm, level-headed approach
- Extremely motivated
- Heavy lifting and manual handling
- Counterbalance forklift licence desirable not essential
- IPAF 3a licence desirable but not essential
- Multidirectional side loading forklift experience desirable
- Ability to adhere to tight deadlines
- Excellent attention to detail, accuracy and listening skills
- Deliver excellent customer service
- A good level of general education, in particular able to demonstrate numeracy and literacy skills
- Strong attention to detail
Personal Attributes:
- A good sense of humour
- Enthusiastic and team focused
- Looking to learn, develop and progress in the workplace
How are we different?
Unlike most door suppliers in the UK, we manufacture all of our doors in our very own manufacturing facility. This not only allows us to control stock supply, but it also gives us full control of the quality control process to ensure every door that leaves our factory is of the very highest standard.
Imagine how you can contribute towards making our business stand out even more from the rest.
Warehouse Operative
This role is predominantly for Warehouse work based at our Ely site.
Job Title: Warehouse Operative
Hours: Full time – 39 hours per week
Job Purpose: To assist in the overall production and despatch of customer’s orders.
Responsibilities
- Taking delivery of goods and supplies
- Checking for damaged or missing items
- Storing goods
- Moving stock around by hand, using lifting gear or a forklift truck may also be required
- Picking and packing orders
- Loading goods for dispatch (some jobs include delivering)
- Keeping records of stock
- Keeping paperwork up to date
- Cleaning work areas
Skills and Experience Required:
- Proven work experience as a warehouse operative
- The ability to plan and organise
- A calm, level-headed approach
- Extremely motivated
- Heavy lifting and manual handling
- Counterbalance forklift licence desirable not essential
- IPAF 3a licence desirable but not essential
- Multidirectional side loading forklift experience desirable
- Ability to adhere to tight deadlines
- Excellent attention to detail, accuracy and listening skills
- A good level of general education, in particular able to demonstrate numeracy and literacy
- skills
- Strong attention to detail
Personal Attributes:
- A good sense of humour
- Enthusiastic and team focused
- Looking to learn, develop and progress in the workplace
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