FAQ's

Here are the questions we are commonly asked by our customers. if you have a question that is not covered here, please get in touch.

Can I buy direct from you? If not, where can I buy Deanta Doors?

Deanta’s full range of internal doors, fire doors, hardware and accessories are available to buy nationwide via our extensive network of specialist door shops, online door retailers and builders merchants. To find your local stockist please visit our where to buy internal doors page.

What is the difference between “prefinished”, “unfinished” and “white primed” doors?

Prefinished doors are ready to hang and are factory finished.  Unfinished doors are prepared ready for a finish of your choice. Walnut doors are only available prefinished.  Oak doors are available in either prefinished or unfinished. White internal doors are primed ready to be painted the colour of your choice.

What is the difference between FD30 and FD60 Fire doors?

FD30 fire doors have been built to withstand a fire for 30 minutes and FD60 fire doors a fire of 60 minutes.

How are the feature doors constructed?

Our feature doors are constructed using an FSC® high density particle board core, oak, walnut or ash veneer is used.  Lippings of oak, walnut or ash veneer are finally added according to the door finish.

What is the thickness of the glass on all Deanta doors?

Our standard clear glass doors have 4mm thick toughened glass. Our standard obscure glazed doors have 9mm thick laminated obscure glass, which is smoother on both sides to ensure a high-quality finish. Our certified fire doors use Certifire approved 7mm thick fire glass and is fitted by approved qualified glaziers at our facilities.

What type of glass is used on the glazed doors?

Depending on the door design, we use different types of glass. Our clear glazed doors feature clear toughened glass or bevelled toughened glass – this is specified on each of our products. Obscure glazed doors all feature obscure glazed toughened glass. FD30 glazed doors all feature Pilkington glass. This has been extensively tested to ensure that it offers the very best in fire safety.

How much can be taken off the sides of the feature doors?

A maximum total of 32 mm can be taken off the width and the height of a standard or metric door. The maximum trimming allowance for FD30 Doors is 30mm.  Trimming must be completed in equal increments.  The maximum trimming allowance on our Architectural flush doors and Urban range is 6mm.

What can I use to reseal my doors?

Please use at least 3 coats of a clear door oil suitable for internal joinery to any area of the door that has been altered. This includes modifications for hardware.

Can you rebate our doors?

Yes, onsite, although this is not a service that we offer in house. Please note that our Urban doors cannot be rebated.

Do we offer a guarantee on our products?

All Deanta branded doors are covered by a 10 year Warranty.  Any Deanta door that warps or splits will be covered by our warranty providing the installation has followed our guidelines.

There is a 10 year guarantee on all Deanta Handles and locks for mechanical failure. Please note the warranty does not include standard wear and tear.

For more detail please refer to our terms and conditions

 

How many hinges would you recommend?

We recommend the use of 3 ball-bearing hinges per door due to the solid and heavy construction of our doors.

Can I buy doors that look all the same?

Our range of internal doors coming in a variety of finishes with options to choose between matching solid, glass and for many ranges matching fire doors.

Please note that as our Oak internal doors have a natural finish that are made from crown cut veneer – therefore the door colouration and grain may vary.

What is FSC?

The Forest Stewardship Council (FSC) promotes responsible forestry. They certify forests all over the world to ensure they meet the highest environmental and social standards. In order to be given FSC certification a forest must be managed in an environmentally appropriate, socially beneficial and economically viable manner.

Need more info? Check out our Door Glossary